15.3 What If You Want to Cancel Your Remittance Transfer?

15. Remittance Transfer Consumer Rights

• 15.1 What Remittance Transfers are Protected?
• 15.2 What Protections Apply to Remittance Transfers?
• 15.3 What If You Want to Cancel Your Remittance Transfer?
• 15.4 What if There is a Problem with Your Remittance Transfer?
• 15.5 What Else Should You Consider When Sending a Remittance Transfer?

After paying for a remittance, you have 30 minutes to cancel the transaction at no charge so long as your request has enough information so the remittance transfer provider can identify the transaction you want to cancel, and so long as the person to whom you sent the money hasn’t received it yet.

After the request to cancel the transfer, the remittance transfer provider has three business days to refund your remittance and any fees or taxes if allowed by law.